Through natural language processing (NLP) and artificial intelligence, chatbots are able to understand speech input and give the user the right answers to their questions. But chatbots can answer far…

Did you know that Intuit is now saving $2 million annually with their customer service chatbot? Bots are also having a similar impact in marketing, e-commerce, and even voice. One of the unique…

Chatbot development has turned out to be more than just a trend for modern ecommerce businesses. Online stores are constantly finding new ways to leverage AI-powered ecommerce chatbots to acquire…

Chatbots are change makers, and they define how customers connect to a brand and organization today. More and more companies are already using technology with their valued customers. For the…

There are currently 1.4 Billion users on Messenger , with approximately 2 billion messages sent on the platform monthly. This is an ideal new avenue for marketing in 2019. It doesn’t matter what type…

Le salon btob de la relation clients se tiendra à Paris - Porte de Versailles les 9, 10 et 11 avril 2019.