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27 mars · Numéro #107 · Consulter en ligne
Botfuel sélectionne pour vous le meilleur des articles en français et en anglais sur l'expérience client dans le E-commerce, l'IA, le Marketing Conversationnel et les Assistants Shopping.
https://www.botfuel.io
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Exceptional Customer Service is Key to e-Commerce Success | Blog
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3 WAYS TO BOOST YOUR SALES VIA CHATBOTS – Chatbot News Daily
Through natural language processing (NLP) and artificial intelligence, chatbots are able to understand speech input and give the user the right answers to their questions. But chatbots can answer far…
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Customer Service Hour: How Bot are Revolutionizing Customer Service
Did you know that Intuit is now saving $2 million annually with their customer service chatbot? Bots are also having a similar impact in marketing, e-commerce, and even voice. One of the unique…
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Ecommerce Chatbot — Why Every Ecommerce Business Should Add a Chatbot To Its Website
Chatbot development has turned out to be more than just a trend for modern ecommerce businesses. Online stores are constantly finding new ways to leverage AI-powered ecommerce chatbots to acquire…
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How to implement Live Agent feature in Customer support ChatBots
Chatbots are change makers, and they define how customers connect to a brand and organization today. More and more companies are already using technology with their valued customers. For the…
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6 Reasons You Should Be Using a Chatbot – Chatbots Life
There are currently 1.4 Billion users on Messenger , with approximately 2 billion messages sent on the platform monthly. This is an ideal new avenue for marketing in 2019. It doesn’t matter what type…
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Stratégie clients : Le salon btob de la relation client et des centres d’appels
Le salon btob de la relation clients se tiendra à Paris - Porte de Versailles les 9, 10 et 11 avril 2019.
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